Answer Qualify for
Answer Qualify Home Care & Senior Services

The family calling at 9pm isn't leaving a voicemail. Someone else answers first.

52%
of home care inquiries arrive after hours, when most agencies are closed.
$5,400
lost when a single private pay intake call goes unanswered.
21×
higher conversion when you call back within 5 minutes vs. 30.

How Raynmaker helps

After-Hours & Overflow
  • Every inquiry answered 24/7
  • Families calling after a discharge or late at night get an immediate response
  • No leads lost because the office was closed
Qualifying Families for Care Needs
  • Every caller walked through care type, urgency, hours, location, and funding
  • Coordinators know who to call back first before they pick up the phone
Private Pay vs. Insurance Screening
  • Funding source identified in the first minutes of every call
  • Right team member gets the right lead with full context
Outbound Qualification for Web Leads
  • Outbound call fires the moment a web form is submitted
  • Family engaged live and fully qualified within 60 seconds of inquiry
How It Works

From the first ring to a qualified lead in your hands.

01
Call answered immediately

Raynmaker answers every inbound call within two rings, day or night. The caller hears your agency name and a natural, professional greeting. No voicemail. No hold music.

02
Family is qualified

The agent walks the caller through a customized intake flow, care type, urgency, hours needed, location, funding source, and preferred start date. Every question is calibrated to your agency's process.

03
Coordinator gets the summary

An instant SMS and email delivers the complete lead profile: caller name, care needs, urgency score, funding source, and contact details. Your coordinator arrives at the callback fully prepared, not starting from scratch.

The Products
Answer Basic
$100
/mo
Stop missing calls. Start capturing every lead.
Every unanswered call is a lead that won't call back. Answer Basic covers every inbound call 24/7, nights, weekends, and peak hours, so no opportunity goes to voicemail.
  • 100% inbound call answer rate, 24/7/365
  • Custom voice configuration: your personality, tone, and brand
  • Caller name, number, and contact info captured on every call
  • Human escalation configurable for your business needs
  • SMS link to schedule appointments on your calendar*
  • Portal: recordings, transcripts, summaries, and performance data*
Answer Qualify
$299
/mo, billed annually
Every lead qualified before you call back.
Raynmaker qualifies every caller's needs, answers their questions, and delivers a complete client profile before your first callback, so you arrive prepared, not starting over.
  • Everything in Answer Basic, plus:
  • 7–10 custom qualifying questions tailored to your intake process
  • Deep brand knowledge for FAQ answering and service recommendations
  • Handles objections and service questions in real time
  • Complete client profile delivered before your first callback
  • Analytics dashboard: key metrics surfaced, summaries routed to your inbox*
  • Outbound SMS and calling: instant outreach to web form submissions*

Includes 1,000 inbound call minutes per month. *Outbound add-on: $49/month plus usage.